A lot of effort goes into planning and presenting our training classes, but we understand that sometimes you may have to cancel or reschedule your training course. We offer full and partial refunds.
Due to limited class sizes, we request that you cancel at least ten business days before the scheduled training session for a full refund so that another person may have the opportunity to fill your open seat. If you must cancel in less than ten business days, you can request a partial refund of 50 percent.
You also may have the option to reschedule your training for another date if an open seat is available or to transfer your seat to another person. If you miss your session and fail to contact us, you may not qualify for a refund.
To cancel, transfer, or reschedule a training session, contact us by emailing email@example.com.